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Let's Build Your FAQ together!

  • 10 July 2022
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Sharing solutions for common problem and facilitating self-resolution one article at a time.

In your SysAid there is a Knowledge Base to manage all the information you desire. 

Allowing you to build a central repository of information that is useful for admins and end-users.

So many of the articles in our knowledge are quite similar between organizations. You wrote a good one? Do share with the rest of the SysMates out there and together we will build a great FAQ center. 

Word doc, Google doc, PDF, text file any format convenient for you is good.

 

Looking forward to see what you got!

Maayan

 

PS Take a little tour of the Knowledge Base to see how IT’s done: 

 


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Need more inspiration? Check out our SMART 2022 sessions about SSP and Knowledge base management, available on-demand!

 

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