Skip to main content

Operating times on email notifications

  • July 8, 2021
  • 3 replies
  • 76 views

poomonster
Active talker
Operating times on email notifications

3 replies

Karlson
Super SysMate
Forum|alt.badge.img+3
  • Super SysMate
  • 1022 replies
  • July 8, 2021
Hi poomonster, Of course, you can remove the times from the e-mail, or you can specify the working hours taking into account the lunch break. So 8:30 a.m. - 12:00 p.m., 12:30 p.m. - 5:00 p.m. (Europe / London) cheers Karlson

  • Community Enthusiast
  • 3 replies
  • March 11, 2022
Karslon didn't answer the question asked. If the service desk does not close for lunch, how do you remove ', none - none'; just need one block of time. Why does it even display none? Also, If everyone is in the same timezone, can the timezone reference be excluded?

dbargas
SysAider
  • SysAider
  • 4 replies
  • October 31, 2022

Hi Al B..


The tag $OperatingTimesTable from your notification will copy whatever you’ve configured to your Operating Times, including the none-none part. If you’d like to remove it, you will need to get rid of that tag and write your operating times manually (i.e.: MON-FRI 8 AM, until 5 PM).

 

I hope it answers your question.