Operating times on email notifications
Operating times on email notifications
Userlevel 4
+3
Hi poomonster,
Of course, you can remove the times from the e-mail, or you can specify the working hours taking into account the lunch break.
So 8:30 a.m. - 12:00 p.m., 12:30 p.m. - 5:00 p.m. (Europe / London)
cheers Karlson
Of course, you can remove the times from the e-mail, or you can specify the working hours taking into account the lunch break.
So 8:30 a.m. - 12:00 p.m., 12:30 p.m. - 5:00 p.m. (Europe / London)
cheers Karlson
Karslon didn't answer the question asked.
If the service desk does not close for lunch, how do you remove ', none - none'; just need one block of time. Why does it even display none?
Also, If everyone is in the same timezone, can the timezone reference be excluded?
If the service desk does not close for lunch, how do you remove ', none - none'; just need one block of time. Why does it even display none?
Also, If everyone is in the same timezone, can the timezone reference be excluded?
Hi Al B..
The tag $OperatingTimesTable from your notification will copy whatever you’ve configured to your Operating Times, including the none-none part. If you’d like to remove it, you will need to get rid of that tag and write your operating times manually (i.e.: MON-FRI 8 AM, until 5 PM).
I hope it answers your question.
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