Hi all,
On 2 May 2022, between 19:50-22:00 UTC, some customers using the Google Chrome browser experienced certificate errors that prevented users from logging in to their system. It originated with changes to Google’s infrastructure and process of evaluating valid certificates.
We resolved the error within three hours of notification.
Read more about it here
SysAid will continue to investigate further to mitigate future incidents, and remain committed to providing our customers with a stable and secure platform
Best,
Maayan
SysAid Incident - Login issues caused by Certificate Error in Browser - 2 May 2022
Userlevel 5
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