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Gen AI

Welcome to the SysAid Gen AI Hub, your one-stop shop for the latest on SysAid and Gen AI. Discover new developments, expert insights, and how AI is transforming IT service management.

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liora cSysAider

posted in Product Updates

SysAid Product Updates: September Edition

🔥 SysAid Product Updates Are Here! 🔥In this edition, we’re excited to share something the community has been eagerly waiting for: 26 new integrations to enhance your IT operations.Curious about what’s new?🔗 Read the full newsletter for all the latest updates.https://www.sysaid.com/company/newsletter

SAMMYLUCActive talker

asked in Product Updates

Can Chaatbot provide docuements the client can download?

Does Chatbot have the capability to provide documents for the client to download? Example: If client asks for a requirement template - could Chatbot provide the template? Secondary question: Can Chatbot return pictures? If we have flowcharts, can we load those in datapool and they be returned when questions are asked? Thanks!

liora cSysAider

asked in Webinars

🚀 Curious about the real impact of Gen AI in IT Service Management? 🤔Join us for an exclusive deep dive into SysAid Copilot, the next-gen solution that’s boosting productivity by 35%! 🔍 What You’ll Discover:🔹 Explore the technologies behind Gen AI and their implications for your IT strategy.🔹Learn from over 120 active SysAid Copilot users and discover actionable tips to enhance your IT environment.🔹Get valuable insights from deployment experiences, including key dos and don’ts.🔹Engage directly with SysAid experts in a live Q&A session to get your questions answered. Let us know if you’re coming in the comments!

SysAid TeamSysAider

published in Product Updates

👀 Did you miss our April Product Update? 👀You're missing out on some seriously cool stuff! From new features to future plans, we've got it all covered.Ready to catch up? Click below 👇https://www.sysaid.com/company/newsletter/april-2024?utm_source=SysAid-Community&utm_medium=post&utm_campaign=aprilnewsletter

SysAid TeamSysAider

published in Product Updates

SysAid Product Updates

We’re super excited to share our newest features with you, especially a game-changing release that our community has been eagerly waiting for: the AI Chatbot for Agents. 🤖✨Dive in to learn more and stay in the loop with our latest updates!https://www.sysaid.com/company/newsletter

SysAid TeamSysAider

published in Certifications

SysAid Copilot Level 2 Certification Course

Level up your SysAid Copilot game! 🚀Our new AI Admin Level 2 course is packed with best practices for no-code customizations! 🛠️ Learn how to enhance user experience, streamline ticket management, boost performance visibility, and take your Copilot journey to the next level. 📈But wait, there's more! This course is exclusively for graduates of our SysAid Copilot Level 1 Certification Course. 🎓Ready to dive in? Let's get started! 💪

SysAid TeamSysAider

published in Certifications

Copilot Level 1 Certification Course: 🚀 Level Up Your ITSM Game!

Want to master the magic behind SysAid Copilot? 🪄 Our Level 1 certification course is your ticket to becoming a Copilot pro! 🎫What's on the agenda? 📝Unleash the AI: Discover the secrets of Large Language Models (LLMs) and how they power Copilot. 🧠 Hands-on fun: Learn to set up and use the AI Chatbot like a pro! We'll cover everything from guardrails to fine-tuning. 🛠️ Boost your productivity: See how AI Emailbot and Intelligent Categorization can supercharge your workflow. ⚡ Peek into the future: Get a sneak peek at the awesome new features coming to Copilot! 👀 Ask away! Got questions about Copilot? Our AI experts have the answers! 💬Ready to dive in? Drop a comment below with your burning questions! 👇 We can't wait to see you there! 🎉Sign up

SysAid TeamSysAider

published in Product Updates

👀 Did you miss our last Product Update Newsletter? 👀

We shared some pretty cool stuff about recent features, upcoming plans, and even answered some burning questions from our awesome community! 🔥Want to catch up? 👇Let us know what you think! 💬https://www.sysaid.com/company/newsletter/april-2024?utm_source=SysAid-Community&utm_medium=post&utm_campaign=april-newsletter

SysAid TeamSysAider

published in Product Updates

🔥 New product updates are here! 🔥

Want to be the first to know about our hottest new features, upcoming releases, and exciting events? 🤯Our brand new Product Update Newsletter is now here🔗Don’t miss out! Check it out now 👇 https://www.sysaid.com/company/newsletter?utm_source=SysAid-Community&utm_medium=post&utm_campaign=product-newsletter

SysAid TeamSysAider

published in Workshops

Level Up Your SysAid Copilot Skills! 🚀

Want to master the art of customizing your SysAid Copilot? Our new AI Admin Level 2 course is your ticket to success! 🎫Learn how to:Tailor your Copilot to your team's unique needs Enhance user experience with no-code customizations Optimize ticket management and performance visibilityJoin us to unlock the full potential of your SysAid Copilot!Sign up now: https://www.sysaid.com/lp/sysaid-copilot-certification-course-level-2?utm_source=SysAid-Community&utm_medium=post&utm_campaign=ai-level-2

SysAid TeamSysAider

published in Workshops

SysAid Copilot Hands-On Workshop

Let's explore the potential of SysAid Copilot together! 👥Curious about how AI can revolutionize your service desk? Join our hands-on workshop to discover the power of SysAid Copilot.We'll dive into:Enhancing self-service for your end-users Leveraging AI to boost agent efficiency Real-world examples of how SysAid Copilot is improving supportIt's a great chance to learn, share experiences, and connect with other IT professionals.Sign up here: https://www.sysaid.com/lp/sysaid-copilot-hands-on-workshop?utm_source=SysAid-Community&utm_medium=post&utm_campaign=copilot-workshop

SysAid TeamSysAider

published in Webinars

SysAid Product Roundup: Catch Up on the Latest! ✨

We recently hosted a Product Roundup to showcase the latest and greatest features in SysAid! Missed it? No sweat!https://www.sysaid.com/resources/virtual-events-and-webinars/product-roundup-live?utm_source=SysAid-Community&utm_medium=post&utm_campaign=product-roundup Did anything pique your interest? Let us know in the comments what features you're most excited about

SysAid TeamSysAider

published in Webinars

Elevate Your Service Experience with Gen AI ⚡

Curious about the latest features and improvements in SysAid? 🤔Our Product Roundup webinar showcased exciting new functionalities like Asset Warranty, SharePoint Connector, and enhanced AI capabilities.Want to learn how these updates can boost your IT service desk's efficiency?Let's chat! Share your thoughts and questions below. 💬https://www.sysaid.com/resources/virtual-events-and-webinars/revolutionize-service-experiences-with-gen-ai-in-microsoft-teams?utm_source=SysAid-Community&utm_medium=post&utm_campaign=gen-ai-in-ms-teams

SysAid TeamSysAider

published in Webinars

AI in Service Management: A Look Back 🤖

Intrigued by the potential of Generative AI in Service Management? 🤔Our webinar explored the basics of Gen AI and how it can be applied to improve service delivery. We shared insights from industry experts and discussed potential use cases.What do you think is the most exciting AI application in ITSM? Share your ideas! 🤔https://www.sysaid.com/resources/virtual-events-and-webinars/panel-discussion-the-impact-of-ai-in-service-management?utm_source=SysAid-Community&utm_medium=post&utm_campaign=ai-in-service-management

SysAid TeamSysAider

published in Webinars

Discover Key ITSM Trends 🚀

Did you miss our webinar on ITSM mega-trends? 🤔 Don't worry! You can still gain valuable insights into the forces shaping the industry. 💡Share your thoughts on the most impactful ITSM trends in the comments below. Let's keep the conversation going! 💬https://www.sysaid.com/resources/virtual-events-and-webinars/mega-trends-in-itsm?utm_source=SysAid-Community&utm_medium=post&utm_campaign=mega-trends

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