SysAid News

Got a friend struggling with IT headaches? SysAid takes the busy work off their plate. Send them our way, you could score $825 in rewards, and they’ll love you for it! Get started 

We’re proud to be named a Strong Performer in the 2025 Gartner® Peer Insights™ Voice of the Customer for Artificial Intelligence in IT Service Management with the highest Overall Score among all vendors evaluated.We believe that this recognition reflects how customers rate their experience with SysAid across overall experience, capabilities, support, and delivery. Thank you to every reviewer who helped make this possible. Read PR   

Know someone in IT who could use a smarter service desk?Refer them to SysAid and get rewarded for helping others discover the power of Agentic ITSM.Rewards available for both you and your referral. Learn More 

We're doing a little happy dance! 🎉 TrustRadius just named us a 2024 Tech Cares Award winner. We're beyond thrilled.This recognition is a huge honor and a testament to our commitment to positively impacting the world with our CSR efforts.We're incredibly grateful for our amazing community. Together, we're making a difference!Let's celebrate this win together! 🥂https://lnkd.in/d9xvzQsH

AI is changing everything... well almost 😜But some things will never change. SysAdmins, this is YOUR day!Thanks for keeping our systems running smoothly, even when end users throw us curve balls. ☕🖮So thank you for everything - where would we be without you? This tribute is created with love, especially for you ♥️. Happy SysAdmin Day!  

Hi SysMates, The energy was electric at our recent webinar showcasing our powerful AI Chatbot within Microsoft Teams. Want to get your hands on Barclay Rae’s top 7 tips for implementing AI in your service experiences? Watch on-demand Here's what's in store for you:Top tricks from industry expert, Barclay Rae, on how to implement AI to enhance employee experience   A deep dive into the strategic value of the Microsoft and SysAid partnership with our guest speaker, Swastik Das, Senior Product Manager at

🔔Hi SysMates, Gear up for round one!We’re bringing the next BIG thing coming to AI in ITSM at SITS - The Service Desk & IT Support Show, and we're inviting you to step into the ring with SysAid Copilot.Get ready to put on your boxing gloves and knock IT out with next-gen ITSM. Plus, join our raffle for a chance to win an Oculus Quest VR headset at booth 525.We’ve got plenty of possibilities lined up for you to enjoy your time:Secure a meeting in our private VIP boardroom and enjoy a good face-to-face discussion over drinks with our experts.  

 Hi SysMates, We're still buzzing from our recent event, “Gen AI Strategies for Superior Service Management.” We explored the transformative power of Gen AI on the user experience (UX) for both admins and end-users.Watch the on-demand!  Here are your key Gen AI takeaways:Gen AI drives a 20% increase in productivity with streamlined service workf

Hi SysMates,  Gain a 360° view look at next-generation AI features and more in our Product Roundup webinar on March 27th at 11:00 AM ET/4:00 PM CET. See live demos, and seize the opportunity to ask Product Managers your most pressing questions. Register today! In this info-packed webinar, our product experts will reveal powerful new features to transform your IT service desk, powered by gen AI and more!Asset Management: Discover Asset Warranty, seamlessly i

Hi SysMates,  The SysAid Copilot Launch Event, showcasing our cutting-edge generative AI solution, is one to remember.The energy was truly incredible. Here’s what our attendees have to say: "This is truly game-changing. Cannot wait to implement""It looks awesome. Well done.”"So excited! Especially since I work alone in support right now." The good news is that you can now relive the event, the

Hey Sysmates,  Exciting news! Say hello to SysAid Copilot, our cutting-edge Generative AI-powered solution that enables your IT Team to deliver exceptional service, automagically.  Join us for our launch event on January 25, 2024, at 10:00 AM EST | 15:00 GMT