SysAid News

Events + Launches + Conferences + Activities + Industry news + Community Basics

56 Posts

Francis Li
SysAider
Francis LiSysAider
published in SysAid News

TrustRadius Named Us A Winner In 2023!

Hi there SysMates, I want to give a big shoutout to all of YOU 🙏, thanks to your reviews, TrustRadius named us a winner in these categories:🏅 Best of 2023🏅 Customer Relationship🏅 Value for Cost🏅 Best Feature Set Here are my favorite quotes from your reviews: "A large feature-rich ITSM at a price for the Small to Medium Business Budget" "SysAid - Great Features, Added Benefits, we would buy it all over again!" "Excellent software and support!" We're looking forward to another year of providing nothing but the best to our customers.Francis Li, CCO

130
Francis Li
SysAider
4 days ago
Sarah Lahav - CEO
SysAider
Sarah Lahav - CEOSysAider
published in SysAid News

G2 and Our Customers are Wishing Us Happy Holidays!News

Thanks to G2 and our customers for choosing us again as Momentum Leader and awarding us with 20 🥇 in ITSM and Service Desk categories! #g2crowd #serviceautomation #ITSM #getITDone #sysaid

140
Sarah Lahav - CEO
SysAider
1 month ago
P
ptaylor2022
asked in Welcome SysMates!

How to include the message

 Question when creating a new online ticket how can I include the message within the email message? Thanks

1
Maayan Karstaedt
SysAider
1 month ago
Francis Li
SysAider
Francis LiSysAider
published in SysAid News

[2022 Annual Survey] Unmute yourself and win $100 gift card!Annual Survey

Welcome to the IT survey for Sysadmins that are naturally quiet but have lots to say. Your input will help us paint the most current picture of our IT industry for the year ahead.  Take the Survey After submission, you’ll automatically enter our raffle with $100 prizes.

740
Francis Li
SysAider
2 months ago
Francis Li
SysAider
Francis LiSysAider
published in SysAid News

[SMART 2022] Annual Virtual Conference HighlightsSMART 2022

Nostalgia totally got us. And, what really turned up the memories for us at SysAid, was our best bits of SMART’22 highlight video. The sessions, the emotions, the mingling! 😍 So be advised, in case you don’t want to give ‘who’s cutting the onion’ excuses to people around you in the office, you better not watch this!  

4580
Francis Li
SysAider
2 months ago
jsidoti
jsidoti
asked in Welcome SysMates!

For the record

Maayan Rocks! after quite some time of not being able to access my community account Maayan got me back in I appreciate all the effort John  

0
jsidoti
2 months ago
Maayan Karstaedt
SysAider
Maayan KarstaedtSysAider
published in Welcome SysMates!

Hello! Hi! Introduction time :)Sharing the Love

Sometime it feels like it’s you against the world? The pour of tickets? The avalanche of issues to handle immediately?Well you don’t have to be alone in this there are many SysMates here waiting to get to know you, talk shop, share collaborate and elevate your game. Together.  Let’s take the first step, tell us a bit about you, In the comments :)  

53724
Joe The IT Guy
SysAider
2 months ago
Sarah Lahav - CEO
SysAider
Sarah Lahav - CEOSysAider
published in SysAid News

SysAid Named Once Again in 2022 Gartner Magic Quadrant !

A very proud moment for us, being named one of ten vendors in the 2022 Gartner Magic Quadrant, once again! Big thanks are due to our teams for their hard work, and our customers for their trust! It’s truly magic.

1090
Sarah Lahav - CEO
SysAider
2 months ago
H
SysAider
Hila LammSysAider
published in SysAid News

[SMART 2022] The mic is yours!SMART 2022

Hello all,Thank you for joining us at SMART’22!The last two days, together with hundreds of IT enthusiasts from around the globe, were empowering and energizing!The agenda was full of inspiring content and it was a true honor to host so many subject matter experts, together with industry key opinion leaders, on the SMART stage.Your journey to becoming a leader in the Digital Employee Experience has begun!And we're still replaying in our minds the keynote by Matthew Luhn, Top Creativity Keynote Speaker, Director, Former Lead Storyteller, and Animator at Pixar Studios!Your feedback means the world to us. Please take a few minutes to complete this short survey.  Hila & the SysAid SMART team

982
Maayan Karstaedt
SysAider
3 months ago
Maayan Karstaedt
SysAider
Maayan KarstaedtSysAider
published in Welcome SysMates!

Suggest Ideas on SysAid Community

SysAid already has a vast range of capabilities and features, and yet this doesn't mean we are going to rest on our feet. Our R&D teams are working continuously to improve and invest in our current offering that will deliverthe most value for you, our customers. When you get that ‘Aha!’ moment we want to hear all about IT!The process: Search for an existing Ideas first - voting up an existing Idea will have more impact and will keep us focused.  Create an Idea - Subject line should be clear and concise giving a high-level description of your suggestion. Be generous with the information you share nothing is too obvious. Give an example from your day-to-day how this will impact your work. Share how this will bring value to others in the community. Categorize - Choose product Area, add tags so can be easily found by other users and potential voters.  Submit.  What happens after submission?  We will review new submissions at least once a month and update Idea status per types bel

831
Edgar
4 months ago
S
sayed.morad
asked in Welcome SysMates!

SysAidSMART2022

Looking forward!!!

1
Maayan Karstaedt
SysAider
4 months ago
R
robert.ladd
asked in Welcome SysMates!

Hi SysAid

I just wanted to introduce myself.

1
Maayan Karstaedt
SysAider
4 months ago
Maayan Karstaedt
SysAider
Maayan KarstaedtSysAider
published in Welcome SysMates!

[SMART 2022] Introduce Yourself Here at Our Community and You Could Win $50SMART 2022

SysMates, you are hearing this first, I am sharing with you a little secret... One of the games our SMARTest Host, Yonatan Gruber, will play with us at SMART 2022 is: Every day, 5 Gift Cards for USD50, will be raffled between those who will introduce themselves on this thread (don’t be stingy!): Early submission will be included in raffle, so what are you waiting for? 😃PS - You are registered for SMART 2022, that starts in less than 48h? No?  Easy Fix, Sign Up Here.   

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Maayan Karstaedt
SysAider
4 months ago
Maayan Karstaedt
SysAider
Maayan KarstaedtSysAider
published in SysAid News

[SMART 2022] Registration is now OPEN!SMART 2022

Hello all SysMates out there,Super excited to invite you to our virtual conference SysAid SMART 2022! That is back for its second year and is coming up on Sept 20-21st.Get ready for this two-day event, where you’ll: Hear from top industry thought leaders about the latest trends Learn first-hand insights from our customer panel  Dive deep into products to get maximum value Network with experts who share your passion for IT Be blown away by the keynote speaker, win prizes, and have loads of fun  Register Here Can’t wait to see ya there!Cheers,Maayan & the SysAid SMART Team 

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Maayan Karstaedt
SysAider
4 months ago
Maayan Karstaedt
SysAider
Maayan KarstaedtSysAider
published in SysAid News

[SMART 2022] Want to Become a Speaker?

Up your game and join us as a speaker! On September 20-21st, we’re holding our 2nd annual SMART Virtual Conference, to bring you the real stories, from real people.  It’s your chance to take the stage and share your story and expertise with an audience of IT peers. Submit your application by Aug 22nd. Don't delay, slots are limited. Apply now 👇👇   Feel free to share this with your colleagues, and apply for more than one topic if you wish.Your SysAid SMART Team

1151
Maayan Karstaedt
SysAider
5 months ago
Francis Li
SysAider
Francis LiSysAider
published in SysAid News

[SMART 2022] Nominate people who truly deserve the award!SMART 2022

We are so excited SysAid SMART is coming back, including our amazing SMART Awards!  Award submissions are now open!You can nominate yourself, your team, a colleague submit your application for a SMART Award before August 22nd! Tell us who is the best:      🏆 Champions of Employee Experience     🏆 Pioneer in Service Automation     🏆 IT Hero of the YearSubmit IT here 👇  

6847
Maayan Karstaedt
SysAider
5 months ago
S
skatz
posted in Welcome SysMates!

Old Community Posts/Content?

Hello, back on the July 1st announcement email for the new community it was mentioned that content from the old community forums would migrate over, but I am not seeing any of the old threads/content I posted on or had ‘saved.’ Is there any way to access this still?

2
S
5 months ago
B
billwork
asked in Welcome SysMates!

How do I get access to the Forum?

How do I get access to the Forum? I get the “Whoa”. 

3
Maayan Karstaedt
SysAider
6 months ago
Maayan Karstaedt
SysAider
Maayan KarstaedtSysAider
published in Welcome SysMates!

Sysadmin Day Throwback - CinderellaSysAdmin Day

Do you feel the magic? It’s almost here.   SysAdmin Day is coming and  we can’t wait to share IT with YOU.  

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Maayan Karstaedt
SysAider
6 months ago
Sarah Lahav - CEO
SysAider
Sarah Lahav - CEOSysAider
published in SysAid News

[WATCH] New Sysadmin Day 2022 video’s out!SysAdmin Day

Remember when your distant relatives wanted your help because they knew you were “good with computers”?Although there are only so many people in the world that can truly appreciate how brilliant and essential you are “with computers”, we wanted to let you know that we do know the difference.We really do! 💗  Happy SysAdmin Day 2022!From All of us SysAiders

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Sarah Lahav - CEO
SysAider
6 months ago
Maayan Karstaedt
SysAider
Maayan KarstaedtSysAider
published in Welcome SysMates!

Sysadmin Day Throwback - I.T. BootcampSysAdmin Day

God we had some good ones so far right? Time to get serious though!  IT heroes, we salute you!

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Maayan Karstaedt
SysAider
6 months ago
Maayan Karstaedt
SysAider
Maayan KarstaedtSysAider
published in Welcome SysMates!

Sysadmin Day Throwback - Cntrl ZSysAdmin Day

Here’s another SysAdmin Day classic!Honoring IT heroes around the world. Getting IT done! 

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Maayan Karstaedt
SysAider
6 months ago
Maayan Karstaedt
SysAider
Maayan KarstaedtSysAider
published in Welcome SysMates!

Sysadmin Day Throwback - Back to the Office!SysAdmin Day

Do you remember it? That moment when your boss announced that you were going back to the office after all that time working from home? That was.. emmm…. let’s say….challenging. We owe IT to you!

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Maayan Karstaedt
SysAider
6 months ago
Maayan Karstaedt
SysAider
Maayan KarstaedtSysAider
published in Welcome SysMates!

Sysadmin Day Throwback - Mom & DadSysAdmin Day

SysAdmin Day is around the corner and we’ve got something cooking in the kitchen for the big day.But why wait til then? Let’s start celebrating all IT heroes today with some of our best SysAdmin Day productions from over the years.  We owe IT to you!

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Maayan Karstaedt
SysAider
6 months ago
Maayan Karstaedt
SysAider
Maayan KarstaedtSysAider
published in SysAid News

Welcome to Your New Home!News

Hello SysMates new and veteran!It’s been over 15 years, 12 thousands posts, 40 thousand replies and almost 20 thousand users, IT’s time we move homes :) We built a new home, for a better experience, for you our SysAid customers and for all IT pro’s who want in on the conversation.  So what do we have here?📣 SysAid News - Be in the know & get to know others🚩 Getting Started - Figure IT out💎 SysMate Gems - Shine your mastery💬 Talk IT out - Brainstorm together📚 Product Anatomy - Go deep✅ Product Updates - Hit subscribe 📆 SysAid Events - Watch on demand or RSVP for upcoming sessions💡 Suggest Ideas - Make IT happen  Now, IT is in your hands. Explore. Collaborate. Share. Can’t wait to hear what you think of the new digs? In the comments!Cheers,Maayan & the SysAid team 

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Maayan Karstaedt
SysAider
6 months ago

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