When in Classic View and Design Form mode, I note the Closure Information field has a default value of 1, meaning it will automatically default to ‘Solved (Permanently) on every ticket. How can the same be set up in Spaces? I’ve checked out the forms
Hello. We have an issue where email integration is partly working.Help desk tickets are created as expected when an email is received, and the person who raised the ticket gets notifications about status changes just fine.The problem is that if we se
Why are our Due Dates calculating in the Classic View of SysAid but not Spaces? Surely there isn’t any additional set up needed is there?
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