We are interested in creating SLAs that would apply to Service Record Actions. Is this possible?
Solved
Can SLAs be applied to Service Record Actions?

Best answer by adrian.miron
Hi Colin,
Thank you for the confirmation!
I have created ticket #2560413 and linked it to the feature request as discussed.
You will be automatically notified via email once this feature is implemented.
Reply
Rich Text Editor, editor1
Editor toolbars
Press ALT 0 for help
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.