ESM - Enterprise Service Management
Centralize service standards, more departments on the same Platform, applying ITSM concepts to the rest of the organization!
- 3 Posts
- 2 Replies
Hello.Can someone point me to the documentation, or help me with a new requirement? I need to set up a new Department in Sysaid - they need to appear completely separate from our Help Desk, with their own categories and own templates - how can I accomplish this?Any help is appreciated help! Thank you
Have you been wondering: What Is An Enterprise Service Management System (ESM)? How Does ESM Differ From ITSM? How Can SysAid Help with ESM?These questions and more answered here Already deployed SysAid to other department in your organization?Share in the comments which? And how is it going? So more SysMates can see what is out there :) Cheers,Maayan
Hi, we are just going through the configuration process with newly purchased SysAid Cloud. I have been viewing what videos are available and there is one on Service Center. How does Service Center relate to SysAid, if at all. Thank you for your time, Heidi
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