SysAid 2.0 Beta users

SysAid Beta Program FAQBeta ProgramWhat is the SysAid Beta Program?The purpose of SysAid’s Beta program is to provide an exclusive group of valued customers with early access to new features and functionalities and to gather feedback and insights to help us improve the product before its official launch.We are confident that customers will gain great value from this new, innovative way to manage and resolve service requests and reduce MTTR. Moreover, by participating in the Beta program and providing feedback, they will have the opportunity to shape the product’s development.Who Can Participate in the Beta Program?The Beta program is exclusively open to our existing customers.Our goal is to give you access to the Beta version as soon as possible, however,  we also want to ensure that it’s a successful experience. It’s important to note that we may not be able to accommodate all customer requests. This will depend on the volume of requests we receive, as well as certain criteria regardi

Dear SysMates,We created this one-stop shop to help our Beta customers learn about the new state-of-the-art ITSM application that is going to reshape Service Management. Forever. Here you will find all the tools and resources you need to understand the value and functionality of our new application.This hub includes an overview of the new version of SysAid and FAQs. You can also participate in our Ask Me Anything (AMA) forum where you can ask any question and get answers from a SysAid Product expert.Want to see IT in action? Check out our product demo video. It's just one click away!  Ronit Amitay, VP of Product

Ask your questions about our new state-of-the-art ITSM application on this thread and get answers with valuable insights & tips from our experts. It’s Ask Me Anything, so don’t be shy and raise questions to learn more about the Beta program, our new application and more. Be there and connect with the SysAid Community to take your experience to the next level 🚀