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I’ve seen people asking for the mobile app to look like the desktop, but I’m the opposite - I would like to create a dashboard for my administrators to have access to easy-click buttons to access their own active incidents, the unassigned queue, and be able to customise a landing page.

The current dashboards aren’t suitable for what we need - but the mobile app looks good to users but they’re desktop-based more than mobile.

Has anyone customised a landing page for admins in this way? Is it possible?

Hi @zoewalters, 

You can configure the page in the way you’d like to on your dashboard where you can see how many tickets have been assigned to you. 

 

If you wish to go into active tickets there is a link through your homepage as you can see here:

Hope this helps. Please let us know if you have another question. 

 

Best :)

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