## Convert an End User to an Administrator (Service Pro)

Yes—you can convert an end user to an Administrator in SysAid. Here’s how:

1. Log in with an admin account.
2. Go to Tools > User Management > End Users.
3. Find the user, check the box next to their name.
4. Click Convert to Admin.
5. Confirm when prompted.

Notes and tips:
- Admin seats are limited by your license. If the Convert to Admin option is missing, you’ve likely reached the admin limit. Free a seat by converting or disabling an existing admin, then try again.
- After conversion, add the new admin to the appropriate admin groups (Tools > User Management > Groups) to grant the right permissions.

Need help verifying license availability?
- In the admin portal, click your username (top-right) > About to see available admin licenses.

If you run into issues (e.g., no button appears even with available licenses), let me know what you see, and I’ll guide you further.