Hey
I couldn’t find an answer in the guides or here.
Question
Does SysAid REST API supports on-premise deployments
+4Hi there,
SysAid Copilot is here with our AI Magic!
Here is the response we thought might assist you:
SysAid Copilot is here with our AI Magic!
Here is the response we thought might assist you:
Yes, the SysAid REST API is supported for on‑premise deployments.
Key points:
- REST API is available for SysAid On‑Prem from version 15.4 and up.
- You call the same kind of endpoints, just against your on‑prem URL, e.g.:
`https:///api/v1/`
- You authenticate using application/API keys or an API user as described in the REST API docs.
You can find the official guide here:
https://documentation.sysaid.com/docs/rest-api-guide
If you tell me your SysAid version and what you want to do (e.g., create SRs, list users), I can outline the exact endpoint and auth pattern.
Key points:
- REST API is available for SysAid On‑Prem from version 15.4 and up.
- You call the same kind of endpoints, just against your on‑prem URL, e.g.:
`https:///api/v1/`
- You authenticate using application/API keys or an API user as described in the REST API docs.
You can find the official guide here:
https://documentation.sysaid.com/docs/rest-api-guide
If you tell me your SysAid version and what you want to do (e.g., create SRs, list users), I can outline the exact endpoint and auth pattern.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
