I get an error every time I edit the email notification mentioned above. It says “Seems like the HTML code used is corrupt/obsolete and cannot be edited with the new editor without breaking the notification”. Can someone please send me the generic/default HTML code for this notification?
Thank you in advance,
Best answer by Sela WeinrobView original
here is the default HTML code for the notification.
Hi, I’ve tried the html code above and it works but in my case the received email has a very long list of <br> (or something that creates a blank space) before the green header “Service Desk Notification”. Why?
Ps. My sysaid version doesn’t have the editor so the code is the only way.