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I get an error every time I edit the email notification mentioned above.  It says “Seems like the HTML code used is corrupt/obsolete and cannot be edited with the new editor without breaking the notification”.  Can someone please send me the generic/default HTML code for this notification?

 

Thank you in advance,

Orlando Vasquez

Hi @OrlandoLocke,

here is the default HTML code for the notification.

 


Thank you @Sela Weinrob 


Hi, I’ve tried the html code above and it works but in my case the received email has a very long list of <br> (or something that creates a blank space) before the green header “Service Desk Notification”. Why?

Ps. My sysaid version doesn’t have the editor so the code is the only way.


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