Hi, I was wondering if anyone might be able to help.
One of our user’s is getting below error when they are trying to set up the self-service password reset/account unlock function.
We have tried resetting the users password and asked them to try again but they are getting the same error. Our team have never seen this error and it is only this 1 user who is affected by it.
Can someone please point us in the right direction on how to resolve this issue? Any advice would be much appreciated :)!
Mitsubishi Electric IT Support Team