Getting a specific value from a relational list

Hi, I would like to get a specific value from a relational list to send in an email notification,

I know its suppose to look something like this:


but for some reason it’s not working…

Please assist me with this and if there is any documentation for getting these custom values it would be very helpful :)


Thanks in advance,



Best answer by alin.lupascu 7 July 2023, 11:06

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4 replies

Userlevel 3
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Hi @haimg,


Depending on your Field type (Service Record or Action Item) select one of the options below.




Service Record -



Action Item - It brings the value from a certain list.


Action Item $CurrentActionItem.getAddonFieldValue

Thanks, works great!

Is there any link to a documentation about these variables?

Userlevel 3
Badge +1

@haimg - you can use this ( ) the custom fields ones are at the bottom of the page/table.

Thank you very much!