Help for create forms

  • 21 July 2023
  • 2 replies

Hey guys, good morning!

I need help creating an IT ticket opening form. My idea is to create an opening form for the help desk and print a different form the guys for the field

My biggest problem is creating a data bond, for example, people put the address and the printing pulls that information.

Could clarify which best practine for create?


Best answer by PauloSantos 24 July 2023, 13:11

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2 replies

Hey guys, good morning!

I found a solution for problem.

The path in sysAid for solution it is : Setting/Customization /List, in the list select the option a want for alteration value.


Userlevel 4
Badge +4

Hey @PauloSantos I’m happy you found the answer! and big thanks for sharing it here for the record! 🤗