how do I edit the text in a request form notification?

Hi @Reed the Swede ,

To edit the notification that goes out to the requester after a service record has been submitted:

1. Click on the settings cog in the top right of the admin portal
2. On the lefthand navigation, click on Customize
3. Under Customize, click on Notifications
4. In the Custom Notifications menu, click on #5 “Email to end user”
5. Edit the email notification inside the WYSIWYG editor

For more info on custom notifications, you can visit this page: https://documentation.sysaid.com/docs/custom-notification-form

Hope this helps!