Skip to main content

I have three tenants currently and we would like to leverage our Sysaid for all three.  I see where I can add multiple tenants to the Azure sync add-in, but I do not see how to allow multiple tenants authentication via 365 SSO.  Do all users need a B2B guest account in the main tenant or is there a way to add the SSO multiple times for each tenant?

Hi Russ,

You can use a separate addon called SSO Connector. Here is more information: SSO Connector

Ok, good.  Best way to transition?  Can I have both the Office 365 SSO and the SSO Connector installed at the same time?  Is there a migration path for settings? 

 

This may be out of bounds for this thread, but I have defined multiple companies within sysaid, is there a way to separate what an admin sees based upon the company they are supporting and have the system identify and assign the users company based upon their email address when they enter a ticket?

Reply


Terms & ConditionsCookie settings