Hello guys, good morning!
I need to clear a one field Which name is "Section/Department/locality", thoses field before was bond with is LDAP.
The question is I don't have access to the backup and I need to clear without to harm the history previous.
One situation occurred previously was a upgrade made to AD to alter name, department the other informations in user to system, that he finished up finished including some information incorrect.
Now AD it is correcty and whitin to SysAid we can verify this, but still persist some information duplicate.
If can help me, I will be grateful.
I will put exemple the down:
Classification removed, according to exemple down:
but continues having information save in sistem and duplicate:
Best answer by elena.tView original