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Question

Scheduled Email of Unassigned Tickets in an Admin Queue

  • June 11, 2025
  • 1 reply
  • 16 views

I want to create a notification for a specific admin group that will email them at 9am and 1pm a list of all tickets that the process manager is none. I also want to include a link to each ticket. How can I do this.

1 reply

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  • SysAider
  • 140 replies
  • June 11, 2025
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