## Issue: "Something went wrong!" Error When Signing into Ticketing System

It seems you're encountering an issue where the ticketing system briefly loads before displaying the error message "Something went wrong!" This issue persists across different browsers and networks. Below are some steps to troubleshoot and resolve the problem:

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### Step 1: Clear Browser Cache and Cookies
1. Open your browser settings.
2. Navigate to the "Privacy and Security" section.
3. Clear the cache and cookies for all time.
4. Restart your browser and try logging in again.

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### Step 2: Try Incognito Mode or a Different Browser
1. Open your browser in **Incognito Mode** (or Private Browsing).
2. Alternatively, use a different browser (e.g., Chrome, Firefox, Edge).
3. Attempt to log in to the ticketing system.

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### Step 3: Check Browser Compatibility
1. Ensure you are using a **supported browser** (e.g., Google Chrome, Mozilla Firefox, or Microsoft Edge).
2. Update your browser to the latest version.

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### Step 4: Disable Browser Extensions
1. Some browser extensions may interfere with the system.
2. Disable all extensions temporarily and try logging in again.

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### Step 5: Verify Network Connectivity
1. Ensure your internet connection is stable.
2. Since the issue occurs on both your network and hotspot, it is less likely to be a network-specific issue.

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### Step 6: Review Recent Changes
1. Check if there have been any recent updates or changes to your SysAid Spaces environment.
2. If you are not aware of any changes, contact your IT administrator to confirm.

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### Step 7: Contact Support if the Issue Persists
If the above steps do not resolve the issue, it may require further investigation. Please open a Service Record with SysAid Support and provide the following details:
- The exact error message: "Something went wrong!"
- Steps you have already taken to troubleshoot.
- A screenshot or screen recording of the issue (if possible).
- Confirmation that the issue occurs across multiple browsers and networks.

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By following these steps, you should be able to identify or resolve the issue. If further assistance is needed, SysAid Support will be able to investigate and provide a solution.