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In the classic SR list, you could build a filter for ‘My Group’ and it would only show SRs for groups that you were a member of. I could then set that as the default for all users. I don’t see a way to accomplish this in spaces. What is the new method? Thanks.

 

Looks like another advanced filter we had was ‘Archived’ which would show any archived SR.

Hi there,

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Here is the response we thought might assist you:

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## Spaces: “My Group” filter equivalent

You can recreate “My Group” in Spaces using a saved view with a dynamic filter tied to the logged-in admin.

Option A — If your Spaces supports static filter expressions:
- Create/Save a view.
- In Customize View > Static Filter, use:
assigned_group IN (${LoginUserGroups$}) AND status IN (OPEN_CLASSES)
Optionally add unassigned-only:
AND (responsibility IS NULL OR responsibility IN ('', 'none'))

Option B — If the static filter box isn’t available in Spaces:
- Open the SR list in Spaces.
- Use Filters:
- Status: Open (NRP/Open or your open classes)
- Assigned Group: set to “My Groups” (if available) or select relevant groups
- Responsibility: Unassigned (if you want only unassigned)
- Save the view via the three dots > Save as.
- Set visibility to “All admins” (or specific admin groups) so it acts as the default for your org.

Make it default for everyone:
- With the appropriate permission (Manage Views), open the saved view > three dots > Set as Organization Default (wording may vary).
- If you don’t see this option, ensure you have Spaces “Manage Views” permission or ask an admin who has it.

Notes:
- If you’re limited by the group/person filters in Spaces, you can still maintain a Classic view using:
status IN (OPEN_CLASSES) AND assigned_group IS NOT NULL AND assigned_group NOT IN ('', 'none') AND (responsibility IS NULL OR responsibility IN ('', 'none'))
- If your environment lacks the static filter box or a “My Groups” selector in Spaces, your account may need a feature flag enabled. Let me know what you see in Customize View, and I’ll guide you step by step.

Those instructions are for the Classic View.

Hi there,

In the Spaces UI you may create the view by selecting the groups in question on the “Assigned to” tab in order to filter the groups in question. Afterwards you may use the drop down button on the right of the “Save” option for the view in order to save it as a public view which will have it available for all administrators.

As for the Archived view, it is still available, you may access it by clicking on the name of the view and selecting it from the drop down menu.

Thank you!

The purpose is to create a default view for each individual to only see the SRs associated with their own group. It was a static filter:

status in (OPEN_CLASSES) and (assigned_group IN (SELECT user2group.group_name FROM user2group where user2group.user_name = '$LoginUserName$'))

 

This way, we only have to create a single default view for any new and existing administrator.

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