sysaid_1 | Initializing log4j with: /SysAid/apache-tomcat/webapps/ROOT//WEB-INF/log4j2.xml
sysaid_1 | library initialization failed - unable to allocate file descriptor table - out of memory/SysAid/SysAid_container_init.sh: line 210: 32 Aborted (core dumped) $JAVA_BIN -cp ${CP} com.ilient.server.CheckConf "$SYSAID_HOME" "$SYSAID_HOME/WEB-INF/logs/initdb.log" "com.mysql.cj.jdbc.Driver" "jdbc:mysql://$DBHOST/$DBNAME?characterEncoding=utf8&useSSL=false&serverTimezone=$DBTIMEZONE" "$DBUSER" "$DBPASS" "mysql" $UNICODE
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Hello k4enda,
Upon reviewing the error, it appears to be related to the amount of RAM allocated to the SysAid container. According to the official SysAid Docker installation guide, inadequate memory allocation can cause this type of issue.
To ensure we resolve this effectively, I recommend creating a support ticket with our Helpdesk. You can do this by sending an email to helpdesk@sysaid.com with the relevant details. Our team will review and address the issue as soon as possible.
If you need any further assistance, please don’t hesitate to reach out.
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