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Import Asset Group into CI record

  • December 21, 2021
  • 1 reply
  • 34 views

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We have an asset group that is used to identify laptops that we loan to end users. I would like to pull the asset group name into the CI record so that we can easily filter based on that group name. I cannot find a way to import that field since it says that it is a Medium Text field and there is an error if I try to pull it into a Short Text field. Any suggestions for pulling that field? Thank you.

1 reply

Maayan Karstaedt
SysAider
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Hi Crissmiller, Can you share more details on what you are trying to achieve? What field are you trying to map against and are you trying the operation from settings > CMBD > ? If you can provide screenshots even better :) Let us know, Thanks! Maayan
Crissmiller
We have an asset group that is used to identify laptops that we loan to end users. I would like to pull the asset group name into the CI record so that we can easily filter based on that group name. I cannot find a way to import that field since it says that it is a Medium Text field and there is an error if I try to pull it into a Short Text field. Any suggestions for pulling that field? Thank you.