Normally with assets like PC’s, Laptops, we just install the agent and let it automatically populate the asset and the CI.
We just received a very large batch of laptops that we likely won’t be deploying for a while, so I’d like to get them into Sysaid but don’t want to image/deploy the agent just yet. We’ve never utilized the asset import feature. If I import these assets, then later install the agent on them, will it link to the existing record or will it create a duplicate?
Also, upon importing the assets, will it automatically create the CI record as well (like when deploying the agent), or will we need to import again to the CI list?
Thank you for any direction you can provide!
Best answer by SysAid TeamView original