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Update automatically warranty of assets - HP or Lenovo Vendor

  • August 8, 2024
  • 4 replies
  • 124 views

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Hi Everyone,

I know that in Sysaid plataform we have a addon that get warranty about Dell vendor. I’ve deployed here and working fine but We also have HP and Lenovo Vendor.

Is there any way out to sove this one? How can we get Warranty information about this vendors and feed the assets? 

 

Best answer by simonamirza

Hi @abonfim ,

Thank you for reaching out!

Unfortunately, at the moment the Asset warranty integration is only available for Dell machines but if you’d like, we can submit a feature request to implement support or other brands as well.

If you need more help, have further questions, or just want to chat about this topic, please don't hesitate to reach out. 

4 replies

SysAid Copilot
SysAider
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  • SysAider
  • 146 replies
  • August 8, 2024
Hi there,

SysAid Copilot is here with our AI Magic!
Here is the response we thought might assist you:

**AI magic at your service!**

To automatically update the warranty information for HP and Lenovo assets in SysAid, you can follow these steps:

**1. HP Warranty Integration:**

1. **Visit HP's Developer Portal:** Start by visiting HP's official developer portal or API management platform.
2. **Create an Account/Register:** If you haven't already, create an account on HP's developer portal. Follow the registration process, which may involve verifying your email address and agreeing to terms of service.
3. **Register Your Application:** Once logged in, look for an option to register a new application. Provide details about your application, such as its name, description, and the type of API access you require.
4. **Obtain API Key and Secret:** After registering your application, HP will provide you with an API key and secret. These are crucial for authenticating your application's requests to HP's API.
5. **Configure SysAid:** With your API key and secret in hand, go back to SysAid and navigate to the Asset Warranty integration settings. Enter the API key and secret in the respective fields to complete the integration setup.
6. **Test the Integration:** Test the integration to ensure everything is working correctly by attempting to retrieve warranty information for an HP asset within SysAid.

**2. Lenovo Warranty Integration:**

1. **Visit Lenovo's Developer Portal:** Start by visiting Lenovo's official developer portal or API management platform.
2. **Create an Account/Register:** If you haven't already, create an account on Lenovo's developer portal. Follow the registration process, which may involve verifying your email address and agreeing to terms of service.
3. **Register Your Application:** Once logged in, look for an option to register a new application. Provide details about your application, such as its name, description, and the type of API access you require.
4. **Obtain API Key and Secret:** After registering your application, Lenovo will provide you with an API key and secret. These are crucial for authenticating your application's requests to Lenovo's API.
5. **Configure SysAid:** With your API key and secret in hand, go back to SysAid and navigate to the Asset Warranty integration settings. Enter the API key and secret in the respective fields to complete the integration setup.
6. **Test the Integration:** Test the integration to ensure everything is working correctly by attempting to retrieve warranty information for a Lenovo asset within SysAid.

If you encounter any issues during this process or need further assistance, please don't hesitate to reach out for support.

Best regards,
SysAid Technologies

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  • Author
  • Active talker
  • 9 replies
  • August 8, 2024

I’m so Sorry AI of Sysaid. Asset Warranty integration only work with Dell Vendor.


simonamirza
SysAider
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  • SysAider
  • 43 replies
  • Answer
  • August 8, 2024

Hi @abonfim ,

Thank you for reaching out!

Unfortunately, at the moment the Asset warranty integration is only available for Dell machines but if you’d like, we can submit a feature request to implement support or other brands as well.

If you need more help, have further questions, or just want to chat about this topic, please don't hesitate to reach out. 


  • 1 reply
  • August 14, 2024

Can you help me understand how to do that?