We are using "If" Statements in our Notifications - and have several in a row:if there is an activity or activities show those, else show nothing if there is an notes or notes show those, else show nothing if there is a Solution show it, else show nothing if there is one attachment or attachments show them, else show nothing This works well enough, except when there is nothing to show it adds space and everything else gets pushed down. How can we solve that?I have tried editing the HTML, and other things to no avail.

Question

Custom Notifications - When using the IF statements it adds space

We are using "If" Statements in our Notifications - and have several in a row:

This works well enough, except when there is nothing to show it adds space and everything else gets pushed down. How can we solve that?

I have tried editing the HTML, and other things to no avail.

A

Hi @rjackvony,

Out of the box, it shouldn’t show the spaces for a condition that is not met.

The best option would be to contact our support team to assist with the notification. You can do so via this link:

Good luck!

thanks, will do.