Custom Notifications - where field "contains" or is "like"

Question

I’ve found the article on how to put some nifty customisations on the Sysaid notifications, and it allows us to do a “not” and “equals” check - e.g.:

#if( ${Status}==”In Progress” )

#if( ${Solution}!="" )

However, I was wondering - does the system support “contains” or “like” operators?

I was hoping to do something along the lines of:

#if( ${Description} like "*forgot my password*" && ${Description} like "*SystemX*" )

<p>Did you Know? You can hit the ‘forgot my password’ link in SystemX to reset it? View the How-To article here: <a>link</a></p>

#end

Did you Know? You can hit the ‘forgot my password’ link in SystemX to reset it? View the How-To article here: link

#end

james.reynolds · Accepted Answer

Thank you.This is an example of what worked:  #if($Description.indexOf("telephone") > 0)  contains telephone #endHere’s analternative method which might be useful  #set($myString = ${Description}) #if($myString.indexOf("telephone") > 0)  contains telephone #end

Maayan Karstaedt · Answer

Hi @james.reynoldsThe notifications are written in Apache Velocity language check the supported operatorshere:https://velocity.apache.org/engine/1.7/user-guide.html#relational-and-logical-operatorsCheers,

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