I am updating our Requests, Incident and Change Templates to show the relevant fields on the Top Panel rather than scroll down the template.
The Top Panel shows only 9 fields. I can add when I update the SubTypes, but the Top Panel doesn’t expand to show the extra fields.
Is the Top Panel only spaced to show 9 fields?
The reason I am trying to put information in the Top Panel as adding those fields to the template adds it as a new row. The ‘row’ does not seem to share space with another field, and thereby have to scroll down a bit to get to the field in question.