Hi, I’m trying to figure out regex to clean up my ticket notifications containing email. In integration>email there is and Advanced Options. There, you are supposed to be able to “trim” at the point of the regex match. I simply can not figure this out (not a unix/linux guy). Can someone recommend a regex that I can try please? Make it simple like only include current email body or something like that. Thanks in advance.
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Hi
There are a couple of useful articles that can help you.
This article will give you an idea of how to work with Regex and specify the regular expression that you want to change:
https://helpdesk.sysaid.com/FAQTree.jsp?id=516
This article will give you more information on how to work with the trimming option: https://documentation.sysaid.com/docs/email-integration-list?highlight=trim
Thank you and please let us know if you still need help :)
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