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Question

We need to pull the "assigned to" from the parent ticket, so that the inserted ticket has the same requester


mmachado
We need to pull the "assigned to" from the parent ticket, so that the inserted ticket has the same requester. 
It would be possible?
 

 

2 replies

raluca.zarnica
SysAider
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Hi Marcelo,

 

We currently have a feature request made, to be able to choose fields that get automatically populated when they have a parent ticket selected. I’ve submitted a ticket for you, 2460117 - let’s talk about this matter there.


mmachado
  • Author
  • New SysMate
  • 3 replies
  • December 21, 2023

Ok, waiting for your response, thank you.

 

 

 


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