We need to pull the "assigned to" from the parent ticket, so that the inserted ticket has the same requester.
It would be possible?
We need to pull the "assigned to" from the parent ticket, so that the inserted ticket has the same requester
Userlevel 1
Hi Marcelo,
We currently have a feature request made, to be able to choose fields that get automatically populated when they have a parent ticket selected. I’ve submitted a ticket for you, 2460117 - let’s talk about this matter there.
Ok, waiting for your response, thank you.
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