Question

We need to pull the "assigned to" from the parent ticket, so that the inserted ticket has the same requester

  • 20 December 2023
  • 2 replies
  • 26 views

We need to pull the "assigned to" from the parent ticket, so that the inserted ticket has the same requester. 
It would be possible?
 

 


2 replies

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Hi Marcelo,

 

We currently have a feature request made, to be able to choose fields that get automatically populated when they have a parent ticket selected. I’ve submitted a ticket for you, 2460117 - let’s talk about this matter there.

Ok, waiting for your response, thank you.

 

 

 

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