Within Settings > Customize > Customized Lists there is a section for “Activity” that has ‘Activity Status’ , SRWorkTime Custom list 1, and SRWorkTime Custom list 2. I assume the latter two can be used within Settings > Service Desk > SR Activities Settings, but the “Activity Status” is not an option in that menu.
Is there somewhere this can be viewed or added?
Best answer by Maayan Karstaedt
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