SysAid's Virtual Bootcamp - June 2023
A 1-day event taking place every two months. SysAid Bootcamp
You’ll have a unique opportunity to get everyone in your team on the same page. You’ll walk away with hands-on techniques to leverage ITSM, disrupt your organization, and improve service delivery efficiency. You’ll get a full day (7 hours including a 1-hour break) with SysAid product experts who will share their knowledge, best practices, and practical tips, plus answer all your questions live.
Who should attend? New SysAid customers of course, not limited to the account owner but relevant to all admins that will be using SysAid on a daily basis. Also, for our veteran customers looking for refresher on what SysAid can do, as well as learn some new, fresh ideas from our dedicated ITSM consultants and trainers.
Who are the trainers? Our trainers are top-notch subject matter experts, from the SysAid Professional Services team – with a combined 107 years of ITSM and ITIL experience.
The topics we’ll cover:
- Service automation;
- SysAid for Teams;
- Ticket Creation;
- How to get the ticket to the right place;
- How to resolve tickets;
- Close the ticket and get user feedback;
- How to understand if you are doing a great job; measure KPI's
Want to save a spot for you or your team?
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