Smart'25 Annual Customer Conference

Hands-on learning to make the most of SysAid

From hands-on workshops to roadmap reveals and customer achievements,
join us to sharpen your skills, gain insights, and be part of the celebration.

Roll up your sleeves

Pre-SMART training & workshops

Kick off SMART’25 with exclusive customer-only workshops. Get hands-on with our latest releases and AI innovations, building practical skills you can put into action right away.

Discover what’s next

Keynote, roadmap & AI vision

Hear from our leaders on the future of ITSM and AI. From the opening keynote to roadmap deep-dives, see how SysAid is harnessing AI to transform the way IT works.

Celebrate success together SMART awards

Hear real customer success stories that inspire fresh ideas, then join us in honoring IT leaders and innovators at the annual SMART Awards — a celebration of achievements across our communit