I’m an admin of our sys aid (cloud) instance but don’t have options to add/edit/delete users in the Tool menu. How do I get these permissions / or am I missing something?
+1
Hi rbrooks3135,
So there are some permissions locked under the “Full Sysaid administrator” permissions.
You can check the documentation for the permissions, where you will see “Manage end users/
Manage end users and companies” - if after you have been assigned this permission you are still unable to delete/edit end-users, you might be required to be given “Full Sysaid administrator” permission.
https://documentation.sysaid.com/docs/edit-administrator
If you need more help, have further questions, or just want to chat about this topic, please don't hesitate to reach out.
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