We want to make the Category and Subcategory mandatory but not the third level. We want to make the third level something that support uses to make a more generic issue more specific. It seems that if I make the Category required that the Sub and third level are also required. I do not see how to accomplish this. Is it an all or nothing setting?
Login to the community
Login with SSOLogin with oauth
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.