RDS Question
We have a site in the US and a site in the Phillipines.
Our sysaid server, we are considering putting in a DMZ to make it internet facing.
We only use sysaid for helpdesk ticketing.
Would we need an RDS server for this setup?
I don't entirely understand what purpose an RDS server would serve if just using the sysaid server for helpdesk ticketing. Anyhow have an answer on that?
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