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Conta SysAidInternal

  • November 11, 2019
  • 6 replies
  • 75 views

  • New SysMate
  • 2 replies
Hello. SysAid has created on my computer an administrator account, of which I do not know the password and can not install or uninstall programs. How do I cancel this account or change the password to one I know?

6 replies

Danny Tashiev
SysAider
  • SysAider
  • 4230 replies
  • November 13, 2019
Hi Odama, Which SysAid software piece have you installed? Server, RDS, or Agent? Thanks, Danny

  • Author
  • New SysMate
  • 2 replies
  • November 13, 2019
Hi: I think was Server

Danny Tashiev
SysAider
  • SysAider
  • 4230 replies
  • November 13, 2019
Hi Odama, If you're an administrator of this machine/OS, you should have no problems changing SysAidInternal account's password, or performing any changes you would normally be able to. Cheers, Danny

  • Author
  • New SysMate
  • 2 replies
  • November 13, 2019
Hi Danny, But even as an administrator on my computer, I was unable to install or uninstall programs. Where can I find the password that Sysaid has created so that I can change or even unset it as it is causing problems?

Danny Tashiev
SysAider
  • SysAider
  • 4230 replies
  • November 13, 2019
Please contact our customer support team for further investigation. Cheers, Danny

Maayan Karstaedt
SysAider
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Hi there, As part of an over hall of the community is undergoing (stay tuned for the exciting news!) we are reviewing old posts and locking old threads including this one as issue has been resolved :) Cheers, Maayan