Conta SysAidInternal

  • 11 November 2019
  • 6 replies
  • 46 views

Hello. SysAid has created on my computer an administrator account, of which I do not know the password and can not install or uninstall programs. How do I cancel this account or change the password to one I know?

6 replies

Hi Odama,

Which SysAid software piece have you installed? Server, RDS, or Agent?

Thanks,
Danny
Hi: I think was Server
Hi Odama,

If you're an administrator of this machine/OS, you should have no problems changing SysAidInternal account's password, or performing any changes you would normally be able to.

Cheers,
Danny
Hi Danny,
But even as an administrator on my computer, I was unable to install or uninstall programs. Where can I find the password that Sysaid has created so that I can change or even unset it as it is causing problems?
Please contact our customer support team for further investigation.

Cheers,
Danny
Userlevel 5
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Hi there,
As part of an over hall of the community is undergoing (stay tuned for the exciting news!) we are reviewing old posts and locking old threads including this one as issue has been resolved 🙂
Cheers,
Maayan

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