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Editing custom notification to include notes fields


Could someone provide the syntax for adding notes field in custom notifications? I have it set to send information for the solution but I need the notes to get added to the notifications as well 

 

 

Thanks

Best answer by efranco_bis

@Broderick to add notes to a notification the syntax is 

$Notes

 

You can see this page for all available options you can add to a notification.

Edit/Create New Notification (sysaid.com)

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3 replies

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  • New SysMate
  • 5 replies
  • Answer
  • June 14, 2023

@Broderick to add notes to a notification the syntax is 

$Notes

 

You can see this page for all available options you can add to a notification.

Edit/Create New Notification (sysaid.com)


  • Author
  • Community Enthusiast
  • 2 replies
  • June 14, 2023

Hello 

So I tried that and performed so tests.. The notes doesn’t populate on status updates.. 


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  • SysAider
  • 52 replies
  • June 28, 2023

Hi @Broderick

Best to reach out to our support team this time to get a solution. 

You can contact us here: 

https://www.sysaid.com/support

All the best!

 


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