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Could someone provide the syntax for adding notes field in custom notifications? I have it set to send information for the solution but I need the notes to get added to the notifications as well 

 

 

Thanks

@Broderick to add notes to a notification the syntax is 

$Notes

 

You can see this page for all available options you can add to a notification.

Edit/Create New Notification (sysaid.com)

Hello 

So I tried that and performed so tests.. The notes doesn’t populate on status updates.. 

Hi @Broderick, 

Best to reach out to our support team this time to get a solution. 

You can contact us here: 

https://www.sysaid.com/support

All the best!

 

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