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When an End User fills out the Submit Service request and they click on the Browse button for the cc, they get the message that they don't have permission. I don't see where I can make this change.



Thanks.
Dear JaneFrasier,



Please go to Preferences > End User Portal > and check the box Enable "Change User" button on the End User Portal.



Thanks Inna
Hi Inna,



I have the same problem but I can't find what you are refering to. We don't use the End User Portal but the Self-service User Portal.



Thx Peter

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