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End User Permission

  • December 27, 2010
  • 2 replies
  • 147 views

When an End User fills out the Submit Service request and they click on the Browse button for the cc, they get the message that they don't have permission. I don't see where I can make this change. Thanks.

2 replies

Inna
Active talker
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  • Active talker
  • 669 replies
  • December 28, 2010
Dear JaneFrasier, Please go to Preferences > End User Portal > and check the box Enable "Change User" button on the End User Portal. Thanks Inna

PeterMArdo
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  • New SysMate
  • 3 replies
  • January 14, 2020
Hi Inna, I have the same problem but I can't find what you are refering to. We don't use the End User Portal but the Self-service User Portal. Thx Peter