anyone else experiencing strange behavior using Firefox 121.0.1 (64-bit) with sysaid?
When I go to close a ticket, for example, a dialog should pop up asking if I want to add it to the knowledge base
In my case, it’s putting that dialog into a new tab instead
John
found it… it’s ublock origin
make sure you add your helpdesk url to the safe list or disable it for the sysaid session
Hello Jidoti,
We suggest that every ad-block or any similar extensions should be disable for Sysaid since it affects some of the capabilities such as pop-ups.
Great finding and thank you for sharing that with others.
firefox added ublock in their latest release.. I honestly never used it before
and I usually add my sysaid to the trusted zone anyway
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