Goes straight to error.jsp page
When I try and access my account, it goes straight to the error.jsp page.
I tried going through Chat, but was sent to three different people, with the last one just seeming to vanish as I had no response for 15 mins!!
One of them suggested that the free license had expired. Something similar occurred back in 2017 and someone at SysAid just extended it and it started working again.
Please help!! I have records on there for support calls since the lockdown that I need for invoicing.
Thanks
Paul
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