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How to assign action item to multiple user or a group? I created an Approval action item, I need to assign this action to multiple user or a group of people, how can I do it?

Hello @dominicsun134 

It is not possible to add multiple individuals in the "Assigned To" field. However, there is an option to assign a group to the action item. To enable this, you will need to add the "Admin Group" field to the action item via the design form.

For further guidance on how to edit a template, please refer to the following documentation: https://documentation.sysaid.com/docs/edit-request-template


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