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How to Contact SysAid about an urgent problem?

  • 13 July 2022
  • 1 reply
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Does anyone know how to contact SysAid about an urgent problem?

Our users keep getting disabled. We had agreed with SysAid reduce the number of our licenses next month but on 2 occasions this week, all of our licenses have been disabled with no warning.

Gal Nevah assisted us with this problem yesterday but they are not replying to us today and we have no other way to contact SysAid.

Does anyone have a phone number for them?

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Best answer by Maayan Karstaedt 14 July 2022, 14:00

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Maayan Karstaedt
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Hi mmulligan, 

You have a few options: 

  1. Live chat with our Customer Care team - Most recommended!
  2. Open a ticket on our Customer Portal 
  3. Email your CSM team at success@sysaid.com
  4. List of phone numbers per area in the world can be found here.

Let us know how it went!

Cheers,

Maayan

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